https://pawssafehaven.com/ is committed to excellence and the satisfaction of our customers. https://pawssafehaven.com/ proudly offers shipping services. Be assured, we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times. https://pawssafehaven.com/ also offers same-day dispatch.

2. SHIPPING

All orders for our products are processed and shipped out in 4–10 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

3. WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

4. UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

5. LOST/STOLEN PACKAGES

https://pawssafehaven.com/ is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address, and you have not received it, please report it to the local authorities.

6. RETURN REQUEST DAYS

https://pawssafehaven.com/ allows you to return its item(s) within 30 days. Kindly be advised that the item(s) should be returned unopened and unused.

7. OUT OF STOCK ITEM PROCESS

https://pawssafehaven.com/ has the following options: in the event, there are items which are out of stock. Wait for all items to be in stock before dispatching.

8. IMPORT DUTY AND TAXES

When dealing with us, you have the following options when it comes to taxes as well as import duties: You have the option of pre-paying, whereby we will include the amount in the price of the order.